Privacy Policy

We are committed to protecting your privacy and personal data in accordance with UK data protection laws. The integrity and future success of Pharmadrome is dependent on adhering to the strictest codes of confidentiality and the correct treatment of your personal data.

Last updated: 16 Jun 2025

Who We Are

We operate as both an employment business and employment agency, subject to the Conduct of Employment Agencies and Employment Businesses Regulations 2003 and Employment Agencies Act 1973.

UK Data Controller

Pharmadrome Ltd, registered in England and Wales under company number 08168819 with registered address at 106 Charter Avenue, Ilford, Essex, IG2 7AD, United Kingdom.

EU Data Controller & Representative

Pharmadrome OÜ, registered in Estonia under registry code 14938460 with registered address at Veskiposti tn 2-1002, 10138 Tallinn, Estonia.

Privacy Contact

Email: [email protected]

Post: Data Protection Officer, Pharmadrome Ltd, 106 Charter Avenue, Ilford, Essex, IG2 7AD

We respond within one month and provide clear information about any exemptions that may apply.

Information We Collect

Direct Interactions

  • Personal details (name, contact information, address, date of birth)
  • Professional information (CV, qualifications, experience, career history)
  • Employment preferences and salary expectations
  • Right to work documentation
  • Professional references and contact details
  • Communication preferences and consent records

Automated technologies or interactions

  • Website usage data (IP addresses, browser type, device information, pages visited)
  • Communication records (emails, calls, meeting notes)
  • Application tracking information
  • Engagement data (email opens, link clicks, website interactions)

Third parties or publicly available sources

  • Professional Networks: Information from LinkedIn, professional directories, and industry databases
  • Referrals: Recommendations from clients, candidates, and professional contacts
  • Reference Checks: Information from previous employers and professional references
  • Background Checks: Verification of qualifications, employment history, and where required by clients or law, criminal record checks
  • Client Feedback: Information about your performance and suitability for roles

Information About Our Clients

  • Company information and business contacts
  • Hiring manager details and communication preferences
  • Job requirements and specifications
  • Feedback on candidates and placement outcomes
  • Commercial relationship history

How We Use Your Information

For Candidates

  • Match you with suitable permanent and contract/consultancy opportunities
  • Present your profile to potential employers (with your explicit consent for each opportunity)
  • Conduct proactive talent sourcing and direct approach activities
  • Provide career advice and market insights
  • Maintain your candidate record for future opportunities
  • Conduct reference and background checks as required
  • Communicate about opportunities, placement updates, and industry news
  • Comply with legal obligations and regulatory requirements

For Clients

  • Understand your recruitment needs and company culture
  • Source and present suitable candidates
  • Provide market intelligence and salary benchmarking
  • Maintain commercial relationships and communication history
  • Ensure compliance with diversity and inclusion requirements

For All Users

  • Improve our services and website functionality
  • Conduct business analytics and reporting
  • Ensure security and prevent fraud
  • Send marketing communications (with consent)
  • Comply with legal and regulatory obligations

Information Sharing

With Your Consent

We share candidate information with potential employers only with your explicit consent for specific opportunities. You can withdraw this consent at any time.

Within Our Business

  • Between our UK and EU entities to provide seamless service
  • With our consultants and staff who need access to perform their roles
  • For business administration, payroll, and IT support purposes

With Service Providers

We may share data with trusted third parties under strict data processing agreements:

  • IT support and hosting providers
  • Background check and verification services
  • Reference checking services
  • Marketing and communication platforms
  • Professional development and training providers
  • Legal and compliance advisors

Legal Requirements

We may disclose information when legally required, to protect our legitimate interests, or in connection with business transfers or restructuring.

International Transfers

We primarily process data within the UK and EU. Any transfers outside these regions are made with appropriate safeguards:

  • To countries with adequacy decisions
  • Using Standard Contractual Clauses (SCCs)
  • With binding corporate rules where applicable

Your rights remain fully protected regardless of where your data is processed.

Data Retention

We retain personal data for as long as necessary to fulfill our business purposes and legal obligations. Our retention approach considers:

  • Active Candidates: Throughout our business relationship and for future opportunities
  • Successful Placements: To provide ongoing support and comply with legal obligations
  • Client Relationships: For the duration of commercial relationships and potential future requirements
  • Website Users: Based on legitimate interests in service improvement and legal compliance
  • Marketing Data: Until you withdraw consent, plus a reasonable period to process your request

Specific retention periods vary based on:

  • The nature of our relationship with you
  • Legal and regulatory requirements
  • Legitimate business interests
  • Your communication preferences and consent status

Your Rights Under Data Protection Law

Access and Portability

  • Request copies of your personal data
  • Receive your data in a structured, machine-readable format
  • Have your data transmitted to another service provider where technically feasible

Correction and Completion

  • Correct inaccurate or incomplete information
  • Update your preferences and contact details
  • Ensure your professional profile remains current

Erasure and Restriction

  • Request deletion of your data (subject to legal obligations and legitimate interests)
  • Restrict how we process your information
  • Object to processing based on legitimate interests

Consent Management

  • Withdraw consent for marketing communications
  • Control profile sharing with specific clients
  • Manage your communication preferences

Objection Rights

  • Object to processing for direct marketing (absolute right)
  • Object to processing based on legitimate interests (we must demonstrate compelling grounds to continue)

Data Security

We implement appropriate technical and organizational measures including encryption of data in transit and at rest, access controls and authentication systems, and regular security assessments.

Additional protections include staff training on data protection, secure backup and recovery procedures, and data processing agreements with all third parties.

Cookies

Our website uses cookies to ensure functionality, analyze usage and performance, remember your preferences, and provide personalized content.

You can control cookies through your browser settings. For detailed information, see our Cookie Policy.

Marketing Communications

We may send you marketing communications about relevant job opportunities, industry insights and career advice, and service updates.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

Data Breach

In the event of a data breach that poses a high risk to your rights, we will notify the ICO within 72 hours and inform affected individuals without undue delay.

We will provide clear information about the breach and any remedial actions being taken.

Policy Changes

We may update this Privacy Policy to reflect changes in data protection laws, new business practices, or feedback from users and regulators.

We will notify you of material changes via email or website notice.

Complaints

UK Residents

You have the right to complain to the UK data protection authority:

Information Commissioner’s Office (ICO)
Website: ico.org.uk | Phone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

EU Residents

Estonian Data Protection Inspectorate (Lead Supervisory Authority)
Website: aki.ee | Phone: +372 627 4135
Post: Tatari 39, 10134 Tallinn, Estonia

Or contact your local EU data protection authority:
https://edpb.europa.eu/about-edpb/board/members_en